Wipro is hiring candidate for Amazon web services process for its Hyderabad location, details regarding mentioned post is as below.
About Company: Wipro Limited (formerly, Western India Palm Refined Oils Limited) is an Indian multinational corporation that provides information technology, consulting and business process services. Thierry Delaporte is serving as CEO and managing director of Wipro since July 2020.
Wipro's capabilities range across cloud computing, cyber security, digital transformation, artificial intelligence, robotics, data analytics, and other technology consulting services to customers in 167 countries.
Wipro is Hiring for Amazon Web Services
Company Name: Wipro
Post Name/Role: Amazon Web Services
Educational Qualification: Bachelor degree in any stream. (Postgraduate also Apply).
Work Experience: Freshers and Experienced both can apply.
Location: Hyderabad, Telangana
Roles and Responsibility:
- The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs.
- Fielding all incoming help requests from clients via telephoneand/or emails in a courteous manner.
- Document all pertinent end user identification information,including name, department, contact information and nature of problem or issue.
- Update own availability in the RAVE system to ensureproductivity of the process.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the SLA’s defined in the contract.
How to Apply: Click here
Tag: Wipro is Hiring for Amazon Web Services, Wipro is Hiring for Graduates
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