Morningstar is Hiring Salesforce Administrator
Company Name: Morningstar Post Name/Role: Salesforce Administrator Educational Qualification: Computer Science Degree or similar Work Experience: 2-3 years of experience Location: Navi Mumbai, Maharashtra Role: As a Salesforce Administrator, you will work as part of Corporate Systems technology team to maintain and enhance a highly utilized Salesforce implementation. In this role, you will be actively working with our core business partners in Sales, Finance and Marketing. The ideal candidate is a diligent, hardworking individual with strong Force.com platform background. Responsibilities:- Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
- Importing sales department leads, contacts, and other data.
- Ensuring optimal performance of Salesforce systems and products.
- Resolve user support tickets
- Identify and gather requirements from users and stakeholders
- Perform standard Salesforce administrator tasks such as setting up users, profiles, roles, sharing rules, approval processes etc.
- Develop/Enhance/Maintain the integrations of Salesforce with any external systems.
- Support legacy CRM SQL Server based application.
- Release management, including preparation and deployment of Salesforce Packages as well as maintaining version control.
- Work with end users to troubleshoot the issues they are facing and resolving the issues in a timely manner.
- Work independently and guide the other team members.
- Salesforce certified administrator or Salesforce advanced administrator certification.
- Extensive experience in the administration and maintenance of Salesforce systems.
- Experience in performing Salesforce upgrades and ensuring successful integration.
- In-depth knowledge of Salesforce products and their functionalities.
- Proficiency in creating Salesforce profiles, allocating roles, and managing access.
- Knowledge of importing sales data and generating Salesforce reports.
- Ability to provide Salesforce training and end-user support.
- Sales and Service cloud working experience is mandatory.
- Experience in SQL Server 2008/2012, ASP/ASP.NET
- Experience with Sales and Service clouds required.
- Familiarity with MS SQL Server preferred.
- Previous experience of using code versioning tools, such as Git/BitBucket is preferred.
- Excellent verbal, written and interpersonal skills.
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